Author: flexsite

The death knell of appointments

So far the appointments have been rather disappointing; one one person has turned up for their slot, and unfortunately I couldn’t help her fully with her issue.  When you add in as well that the appointment sheet was misplaced for this week it does me things rather awkward

At this rate it looks like I will be going back to a drop in surgery for September, as I get more people coming in and its easier for me to arrange via Social Media.  The appointment slots were only ever meant to be a way to control the number of activities I was undertaking, but it seems to have caused more problems than it solved.

I will be taking a break in August, returning in September for more monthly surgeries.  I will be going back to running the surgeries as a drop in session, so please pay attention to Twitter/facebook/linkedin for the dates!!

Update on appointments at Laptop Surgeries

So I’ve completed the first surgery based on appointments on Saturday, and I have to say that not only was this an easier way to do it, we still had some issues.

The biggest of these was people not turning up for their appointment. I know that I’m doing this for free, but this is very frustrating as I had to turn away two people who had turned up and needed my help because my time was already booked up.

Let’s see how June’s surgery turns out.

Laptop Surgery Dates

These are the Saturday’s that I will be at St Johns Wood Library;

5th April
10th May
7th June
5th July

After realising that I spent too much energy on these surgeries previously, I will be taking August 2014 and January 2015 off, So I will be publishing new dates later in the summer.

I haven’t had any feedback about how people would prefer these surgeries to be held? Drop in or Appointment based?  you can contact me on twitter with any comments you might have. (@flexsite

Update on the Surgeries

So my third surgery (since the restarted) is coming up soon, and I keep wanting to reflect on how they are going?

Some of the feedback I have been getting is that the people who come along do not feel like they get enough time with me, and that they would like me to do appointment slots?

What do you think about that?  tweet me your suggestions (@flexsite)

Appointments at 20 minutes a time?
Expand to 3 hours instead of 2?

I am willing to listen to all suggestions.

Laptop Surgeries: Going back to the beginning

When I first decided to stop doing my laptop surgeries last summer, I had realised that I had spent too much effort on these surgeries and that they had lost their direction.

But something has happened…

I found an advertisment on it4communities regarding conducting Laptop Surgeries on behalf of a library.  After a little digging, I found this was St Johns Wood where I had originally started doing the surgeries almost 4 years ago.

I am starting them again on the 1st February, between 10am and 12pm. Perhaps sometimes it is good to start again at the beginning ?